Terms & Conditions

Check in is 30 minutes prior to all departures

Please ensure that you have purchased your QCTLC Pass prior to boarding. This is required to walk the sections of the track from Punga Cove/Camp Bay to Anakiwa.

There is a 2% surcharge on all Credit Card Purchases.

Cancellations:

Up to 48 hours before the departure time - re booking at no additional cost or a refund minus 10%.

Within 48 hours of departure - re booking at no additional cost or no refund.

After departure - no re booking and no refund.

Luggage and Bags:

There is a strict luggage limit of 20kgs per item transported, bags are weighed upon check in. We will not transport any item over 20kgs.

The Great Track and Pack Pass includes one bag per person, additional luggage can be purchased at an extra cost.

We reccomend that bags are waterproof or put in a waterproof liner in the event of sea spray or heavy rainfall.

We reccomend a strong and sturdy bag that fastens properly, we cannot transport plastic shopping bags or supermarket bags as they can blow away!

Although we take the best care with your luggage please understand that bags can be passed through many hands during the day, from our boat to Hotel Staff, from our boat to the Campsite where another camper or operator may stack a bag on top of yours. For this reason we reccomend that everything is stored inside your bag or securly fastened to the outside (tents, sleeping bags, plastic bags ect) so items do not get caught and fall off.

Please do not have items such as shoes, pots and pans, walking poles hanging on the outside of your bag as they may get lost or even cause damage to other bags.

Important Information:

Child prices are from 5-14 years inclusive, infants travel free of charge with an adult.

All prices on this website and our brochure are in New Zealand dollars. NZD.

There is a $5 fee if you wished to be dropped off at Resolution Bay as you cross private land to reach the Queen Charlotte Track, this is payable directly to the owners of Resolution Bay Cabins when you disembark and is not included in our prices.

Private charters require a deposit to secure the boat booking.

While you are ashore, you are responsible for your own health and safety.

Beachcomber Cruises reserves the right to amend timetables, cancel departures, substitute plant and equipment and alter ticket prices without prior notification.

We operate 364 days (closed Christmas Day) from the Picton Town Wharf.

We accept most discount cards - please book directly with the office.

Please ensure you arrive early for Picton Water Taxi bookings and be on the boat ready to leave the wharf at your booked time.

We suggest leaving plenty of time for car parking during the Summer months as we cannot delay the departure times of the boats. There is a public car park on Wellington Street behind our office, a Council Pay and Dispay at $5 per 24 hours.

Grab your camera and book online with us today

Or call us on +64 3 573 6175